Return Policy

Thank you for choosing ByRAv for your shopping! We are committed to ensuring customer satisfaction. Please see our return policy below.

1. Returns:
   We accept returns within 30 days of the original purchase date. To be eligible for a return, the item must be unused, in its original packaging and in the same condition that it was received.
2. Refunds:
   Once we receive your return, our team will inspect the item and process your refund. Refunds will be issued to the original payment method within 5 business days.
3. Exchanges:
   If you received a defective or damaged item, we will be happy to exchange it for a new one. To initiate an exchange, please contact our customer service at byrav.shop@gmail.com.
4. Return costs:
   Return postage costs are the responsibility of the customer, except for faulty or damaged items. We recommend using a tracked delivery service to ensure your return is received.
5. How to initiate a return:
   To initiate a return, please contact our customer service at to initiate an exchange. Please include your order number, a brief explanation of the reason for the return, and any relevant photos, if applicable.
6. Items not eligible for return:
   Certain items cannot be returned, including personalized products and perishable items. Please check the product description for any specific return restrictions.
7. Cancellations:
   If you wish to cancel your order, please contact us as soon as possible. Once an order has been shipped, it cannot be cancelled.

Contact us:
If you have any questions regarding our return policy, please contact our customer service at byrav.shop@gmail.com.

Thank you for choosing ByRAv! We appreciate your trust and strive to make your shopping experience enjoyable.

ByRAv

Email: byrav.shop@gmail.com